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Use Guestrix to understand your guests' behaviors

Use Guestrix to understand your guests' behaviors

Apr 10, 2024

guest in restaurant being served
guest in restaurant being served
guest in restaurant being served

Understanding guest behavior is crucial to running a profitable restaurant. With the help of Guestrix, restaurant owners and managers can gain insights that will help them tailor their operations and increase profitability. This is how you can use Guestrix to understand your guests' behavior and use the insights for improvement.

Identify guest behavior patterns

An important part of understanding your guests is identifying behavior patterns, such as demand for bookings. Many restaurants experience high demand on Fridays and Saturdays, but struggle to achieve profitability during weekdays. By analyzing booking data in Guestrix, you can identify patterns and adjust your strategy accordingly.

Create weekday offerings

To increase visits during weekdays, you can create attractive offers specifically targeted for these days. For example, a set menu with your most popular starter, main course, and dessert at a favorable price can be an excellent way to attract more guests. It is important to make these offers highly visible on your booking platform and actively promote them through social media and your website.

Utilize the collaboration with Boka Bord

Through Guestrix's collaboration with Boka Bord, Sweden's largest restaurant booking site, you can take advantage of favorable prices for sending out newsletters. This is an effective way to reach a wider audience and inform potential guests about your special offers. Marketing your offers through Boka Bord gives you access to a platform that generates over 1 million bookings per year, which can increase your visibility and attract more guests to your restaurant.

Use Guestrix for ongoing follow-up

To maximize the impact of your efforts, it is important to regularly follow up and evaluate the results. With Guestrix, you have access to tools to monitor how well your offers are performing and how they affect your profitability. This data enables you to adjust your strategies and offers based on what works best to attract guests and increase revenues.

Summary

Understanding and adapting to guest behavior is key to a successful restaurant business. With the help of Guestrix, restaurant owners and managers can gain valuable insights to create targeted offers, improve marketing, and increase profitability. By leveraging data and tools to follow up on your efforts, you can create the best conditions for building a thriving and growing business.

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